Terms of Service

Last updated: 1/9/2026

These terms apply to the use of our website and ordering products.

About Our Services

Roos van Sharon creates handmade felt flowers for special moments. Each product is made with care and attention.

Orders

When you place an order:

  • You will receive an order confirmation by email
  • Bridal bouquets require at least 4-6 months preparation time
  • Mourning pieces from the ready-made collection can be shipped within a few days
  • We reserve the right to refuse orders if necessary

Custom Work

For bridal bouquets and special commissions, we prefer to contact you personally. We will discuss your wishes and make arrangements about the design and planning.

Payment

Payment is made via a secure payment link that you will receive after placing your order. Your order will be processed after receipt of payment.

Delivery

Delivery times vary per product. For standard products we aim for delivery within a few days. Separate arrangements apply for custom work.

Accounts

You can optionally create an account to:

  • Place orders more easily
  • View your order history
  • Secure your account with a password
  • We will send a verification email to confirm your email address

Your Responsibilities

When using our services:

  • Provide correct contact details and delivery address
  • Use the platform in an honest manner
  • Keep your account details safe (if applicable)

Copyright and Intellectual Property

All content on this website, including but not limited to:

  • Product photos and images
  • Product designs and creations
  • Text and descriptions
  • Logos and brand identity
  • Website design and layout

are the property of Roos van Sharon and protected by copyright. Without written permission, it is not allowed to:

  • Copy, download or reproduce images for commercial use
  • Copy or replicate designs
  • Use materials for your own commercial purposes
  • Share content on social media without attribution

Customers who have purchased products may share photos of their purchase on social media with mention of @roosvansharon.

Changes

We reserve the right to change these terms. Changes will be published on this page.

Contact

For questions about these terms, you can contact us through the contact page.